These terms describe what foia.direct does, the legal basis under which we operate, the limits of our liability, and the process for agencies and individuals who want their information removed from our public pages.
Last updated: 2026-05-21
foia.direct is a commercial software product that helps journalists, content creators, researchers, and members of the public draft, send, and track records requests under federal Freedom of Information Act and state and local public-records laws. We aggregate publicly available information about U.S. law-enforcement agencies (contact information, fee structures, submission channels, statutory references) and combine it with response-history data we have collected through our own records-request activity.
Our public pages aggregate information that is itself publicly available: agency contact directories, statutory texts, fee schedules published by agencies, and observations about agency response patterns derived from our own records requests. Public-records laws, including the federal Freedom of Information Act (5 U.S.C. 552) and state analogues (Florida Chapter 119, Texas Public Information Act, California Public Records Act, and equivalents in all 50 states), explicitly contemplate citizen access to government records and government accountability.
We aggregate this information under the First Amendment right to gather and publish information about government activity, and under the same public-records statutes that authorize our underlying requests.
Agencies and individuals who wish to have their information removed from our public pages may request removal by emailing corrections@foia.direct with the page URL and a description of the entry to be removed.
We will acknowledge within 72 hours and remove or respond within 14 days of a good-faith request. We do not require legal justification for a removal request from an agency or affected individual. If we believe a removal request is being used to suppress factually accurate reporting in a way that is not legitimate, we may decline and respond in writing, but our default posture is to honor good-faith requests.
We make best efforts to keep agency contact information, fee structures, and statutory references current. Despite this, records officers turn over, agencies change portals, and statutes are amended. We do not warrant that any specific contact, fee, or procedural detail on this site is accurate at the moment you read it.
If you are about to file a time-sensitive records request based on information found here, we recommend you verify the contact channel and fee structure with the agency directly before filing. foia.direct is not liable for missed statutory deadlines, rejected requests, or fees incurred as a result of stale information on our pages.
Every published fact carries a last verified date so you can assess its freshness. Pages with stale verification status display a banner. Please use the Report this is wrong link on any page to flag information that has changed.
foia.direct offers paid product tiers (Personal, Pro, Enterprise) that unlock our proprietary intelligence layer. Subscription terms, refund policy, and tier-specific entitlements are described at signup. Free public pages remain accessible at no cost.
We may update these terms as the product evolves. Material changes will be announced on the homepage and via email to active subscribers. Continued use of the site after a posted change constitutes acceptance of the updated terms.